FAQ - questions and answers

Check out the most frequently asked questions and find out the answers!

As an individual, I want to make an import of a small shipment of about 20x20x20cm - can you help me?

You will get the best prices from a courier (DPD, DHL, FedEx…). We are happy to help with larger and heavier shipments for businesses.

When is customs clearance needed? How long does it take?

Customs clearance is carried out when exporting goods to a country outside the EU, as well as when importing cargo from such countries.

The need for customs clearance should be reported preferably at the time when the organization of the transport of cargo to the destination begins.

The duration of customs clearance depends not only on the mode of transport, but also on the type of goods themselves, so it is determined on a case-by-case basis.

See more: customs clearance